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= Leadership Articles =
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* [https://hbr.org/2019/07/the-elements-of-a-good-company-apology THE ELEMENTS OF A GOOD COMPANY APOLOGY]- To win back lost trust, it’s important to grasp a fundamental truth about apologies:# When something bad happens, you must first decide if an apology is even warranted — sometimes apologizing is not the best strategy.# If an apology is warranted, companies must then answer three key questions to properly craft a response:## Do we tell the truth? ## On whose behalf are we acting? ## How do our actions benefit those who trust us?* [https://hbr.org/2019/08/are-you-enabling-a-toxic-culture-without-realizing-it Are You Enabling a Toxic Culture Without Realizing It?]- A strategy to help organizations identify how to prevent toxic cultures from taking hold:# Identifying the Role You Play - There are two types of team members:## Passive enablers are typically unaware of what’s happening.## Active enablers do see what is happening but fail to take action.# Taking Action - Passive enablers need to be visible with their teams to see what is going on. Active enablers need to speak up.# Fostering Cultural Health - When leaders communicate clearly and actively demonstrate what will not be tolerated, employees understand that their concerns will be heard and taken seriously.* [https://hbr.org/2019/08/8-ways-leaders-delegate-successfully 8 Ways Leaders Delegate Successfully]- eEight practices of leaders who delegate successfully:# They pick the right person# They’re clear about what the person is responsible for and how much autonomy they have# They make sure that team members have the resources they need to do the job# They establish checkpoints, milestones, and junctures for feedback so that they neither micromanage nor under-lead.# They encourage new, creative ways for team members to accomplish goals# They create a motivating environment# They tolerate risks and mistakes, and use them as learning opportunities* [https://forge.medium.com/theres-no-shame-in-working-on-vacation-39217f341c9d There’s No Shame in Working on Vacation]- If it’s a choice, a little work can be a joy.
* [https://www.ciodive.com/news/metlife-names-head-of-global-technology-expects-new-tech-to-disrupt-busine/561524/ MetLife names head of global technology, expects new tech to disrupt business models]
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