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# Change in customer conversations -
*[ CIO perspective: Strategizing a return to the office] - The last two months tested organizations' ability to become "an internet era company," calling into question the necessity of standard technologies. As CIOs revisit their technology stack, they should be able to answer these questions:
** Does an organization actually need its own network? ** Should IT put security out on the edge so people can connect through native internet? ** Should devices secure themselves so they "connect across a hostile territory?"
*[ How to Answer an Unanswerable Question] - Whether you are a leader, a teacher, or a parent, you may be called upon to answer especially difficult questions right now, questions that have no satisfying answers. But this doesn’t mean you can’t form a helpful and honest response. Here are some tips:
** Acknowledge your own anxiety.** Listen for the need underneath the question.** Ask questions that help others find strength.** Don’t interpret questions as critique.** Practice your tone and physical delivery ahead of time.** If you blow it, recover quickly.
*[ Jump-Start Your Motivation With These 4 Easy Steps] -
# Get the ball rolling


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